Incontinence, jan-san, foodservice, infection-control, paper, packaging, safety. Multi-supplier sourcing under one quote. Ship per facility. No GPO required. Built for senior living operators, assisted living, memory care, and SNFs running 5-500 sites.
Hospital systems have GPO contracts (Premier, HealthTrust, Vizient) that drive deep procurement leverage. Outpatient clinics and small medical practices buy à la carte through Henry Schein or Amazon Business. Senior living operators are in between: too large to ignore, too small to qualify for hospital-system GPO economics, too operationally distinct to fit clean into either model.
Incontinence is typically 25-40% of a senior-living facility's medical supply budget. The brands you stock affect resident skin integrity, staff turn time, and laundry economics. Substitutions matter. Most operators do not benchmark every quarter.
CMS surveys check hand hygiene compliance, EPA-registered disinfectant use, PPE availability, and isolation supply readiness. The supply program has to be audit-ready in 24 hours when a state surveyor walks in.
Texture-modified diets, thickening agents, mealtime tray service, swallow-precaution supplies. Different from cafeteria foodservice or restaurant foodservice. Sysco / US Foods covers some; specialty supply is fragmented.
One for incontinence (specialty distributor). One for jan-san (Hospeco, Imperial Dade, regional). One for foodservice (Sysco / US Foods). One for office. One for medical-non-clinical. One for paper. Operationally heavy at the corporate level.
All 9 categories. One supplier. No GPO required.
Briefs, pull-ups, pads, underpads (chux), bariatric sizing, heavy absorbency, overnight. TENA, Attends, Tranquility, Cardinal Wings, Prevail, Depend, Poise. Plus barrier creams, perineal cleansers, washcloths, body wipes.
EPA hospital-grade disinfectants with C. diff and flu kill claims. Exam gloves (nitrile, vinyl). Isolation gowns. Procedure masks and N95s. Face shields. PDI, Clorox Healthcare, Diversey, Ansell, Halyard, Cardinal, Medline, Kimberly-Clark Healthcare.
Cambro food storage, Carlisle / Vollrath serveware, San Jamar dispensers, tray-service supplies, single-use bowls / cups / cutlery, thickening agents (Thick-It, Thick & Easy), straws (regular, swallow-safe, dysphagia), bibs, modified-texture meal prep supplies.
Paper goods (resident-room and common-area), cleaning chemicals, restroom dispensers and refills, floor care, can liners. Coordinated with infection-control protocols for shared resident areas.
Sharps containers (1 qt to 18 gal), red biohazard bags, pathology containers, suction canisters. Containers only; medical waste hauling requires licensed service. We coordinate with your existing hauler.
Non-slip floor matting, transfer belts, bed alarms (non-clinical / mobility-aid grade), grab-bar hardware, first-aid cabinets, AED supplies and pads, hi-vis vests for emergency drill protocols.
5-500 facilities. Standardized kit per facility (small, medium, large). Per-facility ship-to. Monthly or biweekly cadence. Consolidated invoicing per facility or rolled to corporate.
State surveyor anticipated. 24-72 hour supply burst: infection-control PPE, sanitizer dispensers, hand-hygiene signage, sharps container refresh, AED battery / pad check.
Greenfield open or acquisition rebrand. 500-1,500 line opening order across all 9 categories. Phased delivery against build-out schedule. Branded paper / amenities for upmarket operators.
COVID-style outbreak burst, norovirus, RSV, flu cluster. Rapid PPE and disinfectant resupply within 24 hours. Documentation for state health-department reporting.
Memory-care units have specialty needs: wander-prevention sensors / supplies, secure-environment hardware, sensory-stimulation supplies, color-coded wayfinding. Different from standard assisted living.
Single-site senior living / SNF that does not qualify for hospital-system GPO. Direct relationship, no membership fees, same-day quoting on most lines. The economics work for any size operator.
No. We are not a GPO and we do not require GPO membership. Direct buyer-to-distributor relationship. Any size operator, including single-site independents.
TENA (Essity), Attends, Tranquility, Cardinal Wings, Prevail (First Quality), Depend, Poise. Brief, pull-up, pad, underpad / chux formats. Bariatric sizing. Heavy-absorbency and overnight.
Yes. EPA hospital-grade with C. diff and flu kill claims. Clorox Healthcare Bleach, PDI Sani-Cloth, Diversey Oxivir, CaviCide. EPA registration numbers and SDS available.
Yes. Survey-prep burst (signage, PPE, sanitizer dispensers, hand-hygiene programs, mealtime supplies) on 1-3 day turnaround.
Yes. Resident-meal smallwares, single-use dining, thickening agents, modified-texture supplies, tray service. Cambro, Carlisle, Vollrath, San Jamar, Thick-It, Thick & Easy.
Yes. Per-facility ship-to, per-facility caps, weekly / biweekly cadence, consolidated invoicing. Operators we work with range 5-500 sites.
We do not integrate directly into PointClickCare or MatrixCare today. If your facility exports a PAR list (CSV / Excel) from the EHR, send that as the order. Direct integration on roadmap for 2027.
Direct Supply is the dominant senior-living specialty distributor and has deep relationships. We are not trying to replace them on every account. Where we differ: smaller / independent operators where Direct Supply onboarding is slow, and multi-category bundling (incontinence + jan-san + foodservice + infection control in one quote, one invoice) where you currently run 4-6 vendors.
One quote across incontinence, jan-san, infection-control, foodservice, paper. Ship per facility.
